Contact

LUMEN AUREA

Owned and operated by Lumen Aurea LLC, our team is ready to answer questions about saunas, cold plunges, and red light therapy panels.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@lumenaurea.com
Within 24 hours
Phone
1-608-561-1171
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours for quick questions
Instant reply when online
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Sauna Sizing and Selection
Cold Plunge Questions
Red Light Therapy Panels
Order Status and Shipping
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Replies

Our support team responds to every inquiry within one business day so you are never left waiting.

Secure Transactions

Your personal and payment information is protected with industry-standard encryption at every step.

Product Expertise

Our team knows infrared saunas, barrel saunas, cold plunges, and red light therapy panels inside and out.

Free Continental Shipping

Most orders ship free within the Continental U.S. with no order minimum required.